The location was wonderful and the condo had great potential. However, Tybee vacation rentals was a huge disappointment! We rented a condo that slept 8 and had seating for 8. Upon arrival 2 of our beds were not made up, there was only seating for 6, and only 5 forks. The huge downfall was that our refrigerator broke, they replaced it that night with a smaller fridge that didn’t hold all our food along with a lot of our food spoiling and needing to be thrown out! We we reached out to Tybee vacation rentals I was told they are sorry but they didn’t have any extra bar stools in storage to drop off and would see if they had extra forks for us. Upon expressing my frustration they were able to find 3 more forks and drop them off. When asked for reimbursement for the food lost and other concerns we were informed that they would speak to a manager and get back to us. Unfortunately, they never reached up with a follow-up. Which to me is very crazy seeing as though they sent text daily checking on how our stay was but as soon as we expressed frustration they went silent. Very disappointed as we loved the Island and the location.

We’ve been renting from these wonderful people for years. This year we had some hiccups. Was no problem at all Candi, other staff as well as the after hours staff. So kind and helpful.

****Final edit. Amex did review the charge again and agreed that what advertised was not what they delivered. Crazy to think Amex seems more ethical than this company. Glad it’s over, reply if you ever need help fighting this kinda stuff. Never had to do before until this happened. Lived/learned. **** Last Edit. I did try to dispute the charge. They sent in there documentation of our signed contract for a no refund policy. It feel unethical the manner in which they do business. They clearly dont care about making it right. Again just beware. Lesson learned on my side. Just beware. You pay 450 per night for 3 nights and we got this. Just seems unethical to have you sign a contract and using the photos(the last ones) and then delivering the photos attached. I offered to pay for the first night as we didn’t get to stay there cuz our flight was canceled, not their fault. We finally get there and this is what it was like. We left immediately and went somewhere else. Also attached are photos of what we booked and what they list. *******Edit #1 since they replied. They offered all of $160 dollars as a refund when we spent 1200 on a place that even said they had fresh paint in the listing. Wasn’t expecting perfection, but they claimed this was what they considered “lived in” and not at all what this reply appears to project. Their reply seems disingenuous, just look at the other somewhat cookie cutter responses. It appears they have done the math, when we (TVR) miss the mark, there must not be a good enough return when they invest to make right. Because they don’t. They have your money, you signed the agreement, oh well seems to be the policy.

Something bad has happened with TVR. We rented from them for decades & this year was horribly different. Moved from regular rental (which became unavailable) to Dune Villa, which was literally falling apart. Leaky toilets, half the lightbulbs burnt out on arrival, leaky refrigerator, busted screens on porch, door handles falling off. Called & reported via portal daily, with NO return call ever. Finally learned owner “does his own maintenance” but clearly this means no one does. Sadly, we are unlikely to ever use TVR again after this experience.

We booked a 9-night vacation rental through VRBO, which turned out to be managed by Tybee Vacation Rentals. Everything from booking to check-in to check-out was effortless. The property (Captains Watch on Tybee) was very well maintained, clean, quiet and safe. The unit was incredibly well-stocked (especially the kitchen), and housekeeping measured up to my very high standards. Linens were crisp and clean and plentiful. Any questions or concerns were promptly and satisfactorily handled by management. We were so pleased with our experience that we booked another unit directly through Tybee Vacation Rentals when we needed to extend our stay.

Recently stayed at The Vue/ Beach Colony condos and it was a wonderful stay! We loved the beautiful view of the sunrise from the deck (pictures on this review are from the deck in our condo!), the two king size beds were perfect for our family, quick and easy access to the nice pool (with poolside bar!) and quick walk to the beach! The condo had a small washer, dryer, and dishwasher that all worked great. No pool/beach towels but that was listed, so we were prepared with our own! Only weird thing was that there was a broom but no dust pan or vacuum! However, the apartment was in good condition, clean, and we had such a great time. Highly recommend!

We stayed at Sandpiper 207. We loved our stay. The condo was immaculately clean and furnished very modern. This was my granddaughter's first trip to the beach. It was across the street and able to walk to stores and especially Fannie's. We have already booked again for two weeks next year. The only issue we had was the dryer taking to long to dry even small loads.. other than that it was perfect

My family rented from Tybee Vacation rentals for a weekend getaway. Upon arrival one of the king beds was collapsing and another was sitting on cement garden pavers. A roach was sitting on a pillow, a sink drain didn’t work and the freezer was so full of frost that it barely opened. Of course it was after hours so we tried to make due for the night. At about 12am my 65 year old in laws awoke to their bed crashing down on the floor and spent the rest of the night on the sofas. After many calls the next morning and no answers, I finally gave up and drove to the rental office to ask for repair. They sent people out to repair all the issues. Since we lost the use of a bedroom and my in laws spent the night on the couch for an issue that was clearly there before our arrival, I assumed it only fair to get a partial refund for the first night. The manager was clearly not interested in this however and kept stating that their rental agreement says if they fix it they do not owe anything. While I understand this stance for most minor issues, it is not acceptable when an entire bed is not usable after having booked and paid for a three bedroom and only two are usable. Their house keeping is clearly not very attentive to issues as The bed was very noticeably broken upon arrival, yet they made the bed anyway and left. After several calls and senseless back and forth with the manger, she reluctantly agreed to a $75 refund. 5 days later a $50 refund showed up. I highly recommend using another company or even better, just use a private owner as these rental agencies are known for a lack of care and bubble gum and duct tape fixes for the properties they “manage”.

Tybee Vacation Rentals was great to work with for our Tybee Island family trip. In total, we booked 4 units at Lighthouse Point and could not have been happier with the location, accommodations, and service. Easy communications throughout. We had a wonderful trip. Pictures taken from unit 20B.

The house was filthy. The pool was dark green with so much sediment that I could write my name in it. The pictures were nothing like advertised. The customer service was awful. There are other companies down here that do a much better job. I walked in and out within 15 minutes even thought the owners response says I stayed there. If their customer service person (Summer) would have been at all helpful they would know that I changed homes immediately. Don’t stay here! Shame on this company!