Good Afternoon Pooler IHG Team I want to take a moment to highlight Holiday Inn Pooler Tanger Outlets for their outstanding customer service. I am a frequent visitor to this hotel for my work trips that bring me to Pooler twice a week. This wonderful experience started with that first phone conversation regarding tractor trailer parking and reservations with Ms Cheryl. Along the way, I’ve connected with other team members such as Faye and Celeste and a few other members whose name I do not recall. Everyone I encountered were not only personable, they went above and beyond to accommodate my needs. The hotel rooms were clean, spacious with amenities where there was no need to leave. I want to say thank you for each of you of who made my stay truly a joy. You are the winning team and I couldn’t be more grateful to have encountered such wonderful people this last year.

Me and my boys were passing through on our way to florida and needed a bed a warm meal and a pool. I would have rather slept in my car. I'll let the photos speak for themselves. Service was okay. Location was Great! The pool was so disgusting with some type of white film on top. Looks like it hasn't been cleaned since the moment it was built. The ac was full of God knows what and we were just breathing it all in. 0 of 10 for cleanliness, you can tell they wipe down the sink with the same rag as they wipe down the toilet and just change the sheets(maybe). Not 1 vacuum used. Im just happy we didnt get bed bugs. Most definitely will never stop in GA again.

I stay here often when in Pooler for work. The hotel itself is fine what you would expect for a Holiday Inn that isn't brand new. But I wanted to give a shout out to Cheryl, her service is amazing. I didn't see her last time I stayed or upon check in last night so was worried she had left and the experience wasn't the same. But she was there this morning to my relief and her morning welcome made it a little easier to be away from home. Thanks Cheryl!

Outstanding hotel in the Savannah area. From the lobby to the rooms, everything was spotless, it looked clean and smelled amazing. The front desk attendants were very helpful and friendly. The bar and their service were great, the bartender was very sweet and welcoming. I purchased the breakfast add on and I will say, that it wasn’t quite worth it, $14.99 for your basic hotel breakfast foods is insane, I travel for work, and I’m always staying in hotels, and I promise you, it’s the same breakfast other hotels give you for free. Liquid eggs, paper thin bacon, rock hard biscuits and canned gravy, nothing special. But if you’re looking for a clean hotel with friendly service and a great bar, you will certainly be pleased here!

My Family and I needed a place to stay for the weekend and every place I called had me speaking to a robot. I was glad to get a human with this holiday inn. Their phone people, I am assuming front desk all were so kind and helpful. Room was clean and all amenities that we needed were there. Breakfast was perfect, we just needed to get some food in our stomachs to fuel us, and it was great. The bacon was my favorite. All around great hotel, great service, great people working there.

We were traveling on I-95 and chose this hotel at the last minute. The front desk staff were wonderful and very helpful. Our room was very comfortable with plenty of space and a very comfortable bed. There is a bar with t v's and a menu to order food.So we just stayed there for the evening rather than going out as we were tired. It's a great location right off the interstate but very quiet and surrounded by great shopping and plenty of restaurants. We definitely would stay there again while traveling.

This place is really nice. Exceptionally clean, with comfy beds. The staff are very nice people. Breakfast was good. All in all, a very nice overnight for the price

Called to ask if they had rooms available and was transferred to their booking line. They confirmed a king room and offered a rollaway bed. I booked over the phone. When I checked in they confirmed they would bring a rollaway bed. I waited up until midnight and the bed never came. There are 100 hotels in the area and we would have HAPPILY stayed somewhere else if this holiday inn could not accommodate us. What a SCAM. The only saving grace was the morning attendant who was kind and apologized for the inconvenience with a $30 discount. This place sucks.

This place is dirty and the smell of the room is disgusting. We walked in our room after a long drive at midnight and found a pullout bed with no sheets or blankets anywhere to be found covered in stains. The last thing I wanted to do at midnight is wait in the lobby for 40 minutes for Someone to get me Sheets and a pillow. The room was filthy and full of stains. Bathroom smelled like someone just took a hot poop and the rest of the room was musty.

We chose this location because it stated it had a shuttle to the airport. We made sure that we had a shuttle for 7am. The shuttle apparently came from a different hotel and was 30 minutes late. Although we still made it to the airport with enough time. The whole shuttle process was not a good experience. Our driver, grace, was amazing though. The hotel itself was great. The Front desk staff was amazing. The room was comfy. Everything in that end was good.