This hotel was horrible. 0/10 WOULD NOT RECOMMEND! I stayed here for 7 days and each day was a headache. 1. the hallways STINK, people have dogs roaming the halls, and everyday people leave bags of smelly trash directly outside their rooms, further stinking up the hallway. 2. I was without hot water my entire stay! I brought the issue to the staff and was told someone would take a look, each time maintenance came to look he had a new excuse “he has to reach out to his boss and ask for permission” “I don’t want the water too hot for the kids after you” “I don’t want to get in trouble if someone else complains about it being too hot” ?? His resistance was in defense of future guests but here I am staying 7 whole days in discomfort because his focus is pleasing future guests and not current ones. He came to my room 4 times with excuses and the temp of the water never improved. 3. the breakfast was weak only things that were available were waffles, cereal, coffee, and orange juice and maybe eggs if you’re lucky. 4. the side entrances to get in the building were extremely faulty and pose a major safety risk. It was like playing Russian roulette to see if my key card would open the door. most times it wouldn’t work and in doing so would scratch the card and disable it so you’d have have to walk all the way around the building to the receptionist desk and have them give you a new key just for the same thing to happen the next day. In addition to that it was so inconvenient that several guests would leave the door propped open at any given time in the day hence the major safety risk. 5. Lastly at check in I was charged a security deposit of 75$ no big deal. upon check out I was informed that the deposit had already been refunded back to me and I would see it in 3-5 business days. the next week I called because it was past that time frame and still hadn’t received the refund. I was met with attitude and the person I spoke to on the phone dismissed me and told me that I need to go through my bank and she had nothing to do with that. So I called my bank for them to tell me they never received an initiated refund from the merchant. So I called the hotel back and instead of an apology or acknowledgement of wrongdoing she just said I just refunded it in a “here you happy now” kind of tone and that was it for me. I’m not someone who cares to write reviews but my experience with this hotel has been ridiculously unpleasant and I would not recommend that anyone stay here at all. you’d be better off literally anywhere else.

Booked a room here called to let them know that I was traveling from Texas due to my father dying and that I would be here late being it was a 16 hour drive. When I arrived at the hotel the night auditor was sitting on the lobby drink coffee and when I told her that I have a reservation she had an attitude about having to get up and look up my reservation. She then informed me that they did not assign me a room and I was out of luck. She told me that several people were assigned rooms that hadn't shown up and when I asked her why couldn't I be assigned to one of the rooms that was going to be a no show she got even more of an attitude. Horrible way to treat people and this hotel really need to teach staff what hotel hospitality is

As soon as you walked in it looked clean and nice, then you walk down the hall and smell cigarettes and as soon as we opened our door it smelled like the room was just smoked in before we walked in. We stayed in the room for less than 2 minutes and left for dinner and our clothes stunk of cigarettes. The bed was covered in pee stains. They offered to give us a different room and we looked at it first and before I even got to check the mattress I could smell the pillows. They smelled like mildew and BO. We checked out less than an hour after checking in! Do not recommend.

Just a quick stop to sleep and shower, and we'll not be back. Strong marijuana smells, and in need of deep cleaning and general maintenance. Was looking forward to breakfast and they were out of waffle mix by 930am (breakfast ends at 1030am) and no desire to make any more, so we left!

The photos of this hotel are extremely misleading. I honestly do not understand how this place has a 3.2-star rating. The hallway and the room smelled terrible, the furniture was broken and worn down, and when we checked the microwave, there was leftover food inside. We did not even stay the night we left immediately because the conditions were unacceptable.

If I can give this Hotel a negative star, I would. They should of never fired the Maintenance guy Louis, regardless of what the other staff called him. That Maintenance guy came in on his days off, worked late off the clock and went out his way to help us and other guests. He even loaned us his big coffee maker since the one in our room wasnt working. He went to find us a microwave as well. This hotel has gone down in the last month. Water leaking from ceiling in hallway, mold and mildew in rooms and the smell of mold and mildew is a health problem. They need to close this Hotel or get Louis and the guy that was working with him back here and fix this mess. I won't be coming back and I will be reaching out to The Health Department about the mold before someone dies from it.

I have had nothing but good experiences at the mainstay. The rooms are nice and clean and spacious for a reasonably priced, the amenities are great and the staff members are polite and helpful especially ms. Raven at the front desk. She is so sweet and really emits such a great energy! Her smile is contagious!

Stayed here this past Labor Day weekend for a quick staycation. I can tell the doors are stuck like they've been painted over. Had a friend come over and when he got to the room, he told me he asked the front desk how to get to my room. Instead the guy at the front desk almost told him my information-name included. Definitely a breach of security! The walls are thin, so I could hear the people having sex LOUDLY next door. The pipes are cheap as they made a screeching sound when turning the water on and I can hear others running the shower. Left the room to meet my sister in the parking lot and my room key stopped working so I had to drive around to the front to get another key.

I had a situation where I had to get away. I read the reviews and was very hesitant. So I called, and Mrs. Raven put my mind at ease so I proceeded to make my way to the hotel in hopes of an early check in. When I arrived there were a few people ahead of me. Mrs. Raven handled the busy situation professionally with speed and diligence. Very impressive. Even more impressive was she put me in a freshly cleaned room by 1pm. The hotel is older and not 100%, but I paid $160 for two nights and you can't beat that for a clean room and bathroom, with crisp clean sheets, a very comfortable bed, pretty nice courtyard pool area with a cute little gazebo sitting area, and fantastic front desk service. I didn't get to partake in the breakfast but it looked good and was included in the cost! Loved also that late night I wanted a snack and they have a bunch of drinks and salty and sweet snacks for sale in lobby. I also felt safe at all times during my three night stay. I thoroughly enjoyed this hotel and with Mrs Raven's lovely service, the clean room, and the cost I give it 5 stars!

The worst hotel I’ve ever stayed at. First of all, the photos are completely misleading — whoever edited those deserves an Oscar. From the very first night, there were police cars outside, and the area doesn’t feel safe at all. There are people around who seem to be involved in shady things, and it just doesn’t feel secure. I was afraid someone could break into my room and steal my stuff — the outdoor doors aren’t secure and people use objects to keep them propped open. The bathroom curtains had mold, everything was dirty, the floors were filthy, and the toaster was rusty and gross. The air conditioner made so much noise I couldn’t even sleep. The whole hotel smells like cigarettes and humidity . Definitely not a place I’d recommend or ever come back